Methods

• Complaints
• Judicial Review
• Legal Opinion
• Public Interest Intervention
• Tribunals

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Most public services in Scotland have a two stage complaints procedure. ​

Read more about making a complaint

JJudicial review is a type of court process where the judge reviews the lawfulness of a decision or action, or failure to act, by a public body or other official decision maker.  ​Judicial review can be taken by individuals, or by an organisation where this is approved by the court.

read more about judicial review

A 'legal opinion' is also sometimes called an opinion letter or 'opinion of counsel'.  A 'legal opinion' is a letter or short written report in which an advocate sets out his or her understanding of the law as it applies to your issue and gives some legal conclusions. ​

read more about legal opinion

A Public Interest Intervention, sometimes called a third party intervention, is where an organisation uses their knowledge or expertise to add new or different angles to court deliberations.  By intervening, the organisation can help to ensure that the court is fully informed of key aspects of a strategic issue. 
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read more about public interest intervention

A tribunal is a specialist forum for resolving disputes which is intended to be more accessible and user-friendly than the courts. There are many different tribunals operating in Scotland, dealing with numerous and varied issues.  ​

read more about tribunals

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